Refund Policy

THIS REFUND POLICY IS APPLICABLE ONLY FOR THE PURCHASES MADE UNDER EXECUTIVE EDUCATION

Thank you for your purchase with us. Please review our policy, terms and conditions of course offerings, and benefits which are available online and accessible on our website www.vcnow.in. (hereinafter referred to as “VCNow”).  These guidelines provide important information about your rights and obligations as a user. The policy for refund processing follows the provided clauses as set forth:

  • VCNow may refund for some transactions/purchases, depending on the applicable refund policy for the selected program/course. Any refund towards partly or fully paid program/course fee shall be at all times SUBJECT TO DEDUCTION OF APPLICABLE COSTS INCLUDING BUT NOT LIMITED TO APPLICATION FEES, ADMINISTRATIVE CHARGES, MARKETING & PROMOTIONAL CHARGES ETC.
  • VCNow reserves the right to modify and amend the refund policy(ies) at its sole discretion
  • All disputes regarding this policy shall be subject to the legal jurisdiction of Mumbai Courts only.
  • You understand that no refund is payable to you, for any reason whatsoever, in the event you cancel or raise a ticket/request for a refund:
    • post-closing of the enrolment for the program/course; and/or
    • For refund-related queries/ issues, kindly visit the Grievance Redressal page

FOR EXECUTIVE EDUCATION PROGRAM

Following are the terms and conditions that govern the selection/rejection of the applicants for the program and the Refund Policy for all Executive Education programs offered on VCNow in collaboration with its partnering Institute(s) (“Institute”).

  • VCNow tries to ensure that the applications to the courses are fulfilled and there are no cancellations of the same. In rare situations, however, if such a need arises, VCNow shall endeavour to inform the applicant of the same. Such cancellations are the prerogative of the Institute, who reserve the right to cancel the programs /courses at any time before the scheduled course launch date.
  • In the event the Institute cancels a scheduled course before the scheduled course/program launch date, the Applicant will receive a full fee refund for the same.

When you (“Applicant”) apply for a course on VCNow you agree to our Privacy Policy, Terms of Use and the conditions covered below.

  1. The Applicant is expected to read all the program-related details (including terms and conditions) and its benefits, which are available online on VCNow.
  2. In all cases GST will be charged at the prevailing rates over and above the fees against each instalment.
  3. Most of the courses offered by VCNow carry an Application Fee. Please refer to our website for the application fee mentioned separately which is not included in the course fees.
  4. The Application fees are non-refundable and non-transferable.
  5. In case the Applicant is selected by the Institute then the fees paid or instalments paid towards the admission, once paid shall neither be refundable nor transferable-
    1. to any other person;
    2. to any other batch; and
    3. to any other program/course.
  6. It is hereby stated that the Applicant may be selected/rejected by the selection committee basis the defined eligibility and selection criterion of the program, and merely registering with VCNow does not provide any kind of confirmation of admission/selection for the program/course to the Applicant.
  7. The Applicant is expected to share all the required documents within the stipulated time during the registration and admission process. Any delay in providing the mandatory documents/information while applying for the program will lead to disqualification from the admission process. VCNow and it’s staff/counsellors are not responsible for the same.
  8. If for any reason, the Applicant’s profile is rejected then the initial amount (“Processing Fee”) paid at the time of registration shall be refunded subject to a deduction of INR 2,500/- (Indian Rupees Two Thousand and Five Hundred only) by way of administrative charges.
  9. VCNow and/or the Institute may revise the program delivery scheduled date and promptly notify the Applicant about the same. In the event of non-delivery of course to the Participant by VCNow on the scheduled date or such extended date as decided by VCNow at its discretion, the course fee/program fee would be refunded to the payee/Participant, without any interest or compensation or damages or cost. Any such refund shall be processed to the same account/credit card/ debit card/ finance company, from which the amount was received by VCNow.
  10. In the following cases the Processing Fee shall not be refunded:
    • if the Applicant rejects the offer issued by the Institute.
    • if the application is rejected due to submission of incomplete documents and/or providing incomplete information and/or eligibility criteria not fulfilled; and\
    • if the applied loan application of the Applicant is rejected by the Financial Institution (if applicable).
  11. In the event, the Applicant withdraws/drops out from a program post-enrolment end date and/or (Ten) 10 days before the start date of the program, any course fee including processing charges paid by the Applicant will be not refundable. It is to be noted that all refunds are subject to the Institute’s discretion and approval. In case of any eligible refund, as approved by the Institute, it shall be processed to the same account/credit card/ debit card/ finance company, from which the amount was received by VCNow. In case of any excess payments or duplicate payments the same shall be refunded subject to internal verification and clearance.
  12. All eligible refunds will be processed within 30 working days of receipt of a valid refund request.
  13. VCNow and Institute reserve the right to modify and amend the refund policy at their sole discretion.

CANCELLATION

VCNow reserves the right to cancel any program at any time for any reason. In such event, VCNow shall inform the Applicant of such cancellation and offer the Applicant an alternative training option or a full refund (if no logins are released) of the price paid for the programme or, for courses, an alternative Course date, at its sole discretion.

• CANCELLATION AND REFUNDS (PAY AFTER PLACEMENT SCHEME)

  • Upfront payment: In the event of cancellation, any upfront payment made, towards the programme fee or any charges applicable is non-refundable.
  • Full Course Fee Payment: In the event, the Participant has made full course fee payment at the start of the programme, the fee towards the placement services shall be refunded only if the student has not attended any sessions or used the logins or material (and subject to system audit), VCNow after discussion with the Applicant and to satisfy itself of the veracity of the claim, may in rare circumstance refund the balance fees after deduction of SUBJECT TO DEDUCTION OF APPLICABLE COSTS INCLUDING BUT NOT LIMITED TO APPLICATION FEES, ADMINISTRATIVE CHARGES, MARKETING & PROMOTIONAL CHARGES ETC.
  • Any refund shall be subject to the participant duly complying with its covenants and undertakings as agreed with VCNow.