Programme Highlights

Duration: 6 months

Next batch to be announced

Eligibility: 5+ years of work experience

3 days on-campus module

Get a Certificate of Completion from XLRI

Next batch to be announced

Live online sessions every Saturday (6 PM to 9 PM)

Programme Overview

Organisations are forging a new era of decentralised leadership that places a greater emphasis on strategic performance management. With new-age organisations and business models striving to survive and thrive amidst a disruptive workforce enabled by collaboration technologies and connected remote/hybrid teams, exploring innovative ways to manage, monitor and enable performance has become all the more pronounced. EDPSPM examines the strategic role of performance management in this new business landscape and offers insight into how senior-level HR executives can facilitate successful strategic transformations of their organisations.

Learning Outcomes

By the end of this programme, you will be able to:

  • Execute  business strategies through cutting-edge performance management systems.
  • Shift  from traditional process-based systems to outcome-oriented systems that can help create more performance-focused workplaces.
  • Utilise  strategic performance management to navigate changes in the work culture of remote/hybrid teams and disruptive workforce.
  • Design and implement performance management systems in more unconventional business setups such as startups, e-commerce, etc.
  • Gain  knowledge of the sectoral analysis of performance management systems through an evidence-based approach.
  • Explore  how different leadership styles can drive an organisation’s performance objectives.
  • Develop  insights needed to create and nurture high-performance teams within your organisation.

Curriculum Structure

  • Agile model: Setting short-term goals aligned with the long-term vision and strategy. Frequent check- ins and feedback sessions to monitor progress, address issues, and adjust goals as needed
  • The coaching model: Managers are coaches. They need to develop the skills, competencies, and potential of employees by setting clear expectations, providing regular feedback, offering guidance and support, and facilitating learning opportunities. Managers should empower employees to take ownership of their performance and career development
  • The strengths-based model: Identifying unique talents, abilities, and passions of employees. Create a positive work environment by recognizing and leveraging employee strengths.
  • Align individual, team, and organizational goals using frameworks such as OKR (Objectives and Key Results) or SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) for Goals, Objectives, Target Setting and cascading them
  • Process of arriving at effective performance objectives and expectations for different roles and levels - Balancing bottoms up (employee expectations) and Top down (Management or Organizational expectations) - Goals are set in collaboration with employees, rather than unilaterally Communicate performance goals and expectations to employees and solicit feedback
  • Goal setting must be organizational as well as personal
  • Goals must be developmental, constructive, and forward-looking, rather than evaluative, judgmental, and backward-looking
  • Methods and tools to track and measure performance data
  • Identify performance gaps and introduce interventions to address in a timely manner
  • How to Provide a Constructive and Regular feedback - Using the COACH model
  • Solicit and receive feedback from employees and other sources – 360 Degree
  • Performance appraisal methods and criteria for different roles and levels
  • Conducting fair and objective performance appraisal interviews using the STAR technique
  • Performance ratings using a rating scale or a forced distribution method
  • Addressing biases and ensuring fairness in performance measurement by measuring against an Organizational or Role based Competency Frameworks
  • Designing empathetic ratings, such as “learning new skills (for the top performer learning new skills in a challenging project)
  • Handle difficult appraisal situations and dealing with employee reactions
  • Enabling performance by Coaching, Buddying and Counselling
  • Managing underperformance and fostering growth mindset
  • Fostering a culture of continuous feedback, learning, and innovation among employees
  • Encouraging self-assessment and self-directed learning
  • Leverage technology – HR / People Analytics for performance management processes online platforms, tools, and systems to collect, analyze, and report performance data
  • Planning and executing the transition to new age performance management
  • Overcoming resistance and gaining buy-in from stakeholders
  • Training managers and employees on new performance management processes
  • Monitoring and evaluating the effectiveness of the new system
  • Continuous improvement and adaptation of performance management strategies

Why you should do this Programme ?

Gain in-depth knowledge from industry-level interactions and learning sessions conducted by top leaders and experts in the performance management domain from reputed organisations.

Understand the real-world applications of the concepts through academically inclined, industry-relevant case studies and evidence-based discussions.

Learn the underlying concepts in strategic performance management through a rigorous evaluation method that includes in-class assessments, live projects and collaborative peer-group assignments.

Design Strategic Performance Management techniques across businesses and orgranisations at various life stages and industries.

Transition from process and operations to strategy in Performance Management.

Demonstrate the contribution of Performance Management Systems in the strategic transformation of businesses.

Build a Center of Excellence (COE) for Performance Management.

Meet your Programme Director

Prof. Jatinder Kumar Jha

Prof. Jha earned his Doctorate (Fellow) in HR Management from the Indian Institute of Management Ahmedabad. He has consistently demonstrated his proficiency through active engagement in consulting, managerial development programmes, and contributions to in-house company sessions. His profound understanding of Performance Management, Talent Management, HR Analytics, Sustainable HRM practices, and Compensation and reward Management strategies positions him at the forefront of industry knowledge.

Frequently Asked Questions

The modern market conditions have stimulated a tremendous transformation of the organisations and strategic performance management plays a key role in this development. Gone are the days when work was conducted solely within a traditional office setting - today's competitive environment has led to shifts in focus when it comes to managing performance among teams of remote workers. Furthermore, the nature of work has been disruptive, leaving organisations needing guidance as to how best to implement and leverage new performance management systems for better results. EDPSPM will explore the role that strategic performance management plays in these transformations and attempt to answer how organisations should approach performance management styles for optimal outcomes.

XLRI's Strategic Performance Management Programme gives an edge to senior HR Managers, Team Managers, Functional Heads & Deptt Heads with 5+ years of work experience who have been spearheading the operations part of performance management in their organisations. Combining research on new forms of industries such as startups and e-commerce and with concepts related to outcome-based performance management systems and execution, EDPSPM offers powerful insights that could prove invaluable to any aspiring HR professional who is interested in crafting high-functioning performance management systems and reimagining HR Centre of Excellence (COE).

The XLRI Strategic Performance Management Programme provides an integrated approach to performance measurement, evaluation and improvement. This programme will teach you how to effectively create growth-oriented strategies and develop, implement and evaluate them to improve individual and organisational performance with strategic intent. Through a range of learning tools such as evidence-based case studies, simulations, lectures and industry interactions, you will gain invaluable insights into the principles of strategic performance management systems.

The Strategic Performance Management course curriculum encompasses 8 comprehensive modules that delve into the various facets of performance management approaches and practices.

  • Module 1 provides participants with a comprehensive understanding of the latest trends and techniques in managing performance effectively.
  • Module 2 focuses on Model Approaches to Performance Management, where participants explore different frameworks and models that successful organisations use to evaluate employee performance.
  • Module 3 explores Performance Planning and Goal Setting that equips students with essential skills to set clear objectives aligned with business goals.
  • Module 4 is based on Performance Monitoring and Feedback, wherein participants learn the importance of continuous evaluation and timely feedback in enhancing employee productivity.
  • Module 5 tackles Performance Appraisal and Rating, enabling learners to gain insights into best practices for objectively evaluating individual or team performances. Module 6 aptly addresses Cultural and Human Aspects in Performance Appraisal wherein HR professionals can navigate cross-cultural barriers effectively while conducting fair appraisals.
  • Module 7 is dedicated to effectively addressing one's competence in managing employee growth through Performance Development and Recognition initiatives.
  • Module 8 emphasises the Implementation and Change Management strategies required for successful execution across diverse organisational contexts.

The pedagogy will comprise lectures and case edevidence-based discussions imparted by XLRI's HR faculty.

Master Class by select industry experts will also be invited to provide practical insights. The performance management concepts will be explained using examples drawn from real life case studies. Participants will also get an opportunity to work on live projects.

Participants will attend live and interactive sessions on the VCNow platform through direct-to- desktop (D2D) mode. Plus, participants are given the opportunity to visit XLRI Jamshedpur campus and learn things from the ground up through an intensive 3-day on-campus immersion scheduled at the end of the programme. The live online sessions will be held every Saturday from 6 PM to 9 PM IST, considering working professionals' busy schedules.

Fees to be announced

Dates to be announced

Get the guidance you need to make sure that you are making the right decision here. Consult VCNow’s Senior Programme Advisors at (+91) 8506085079.